Elevating Quality to Drive Business Excellence
Last Resume Update January 15, 2024
Address Rowlett, Texas
E-mail Locked
Phone Number Locked


Bryles Research
Project Manager
May 2023 - Nov 2023

Applied exceptional communication skills to interact with customers and provide detailed information about products. Utilized strong problem-solving abilities to address customer inquiries and concerns, showcasing an analytical mindset. Demonstrated proficiency in selling goods tailored to meet individual customer needs and desires. Leveraged leadership skills to train team members on product knowledge and sales strategies.

Email Marketing Specialist/Customer Experience Specialist
Jan 2021 - Dec 2023

Orchestrated and executed comprehensive email marketing campaigns, playing a pivotal role in driving sales and engagement for OnGoSneakers. Employed advanced segmentation strategies to tailor campaigns based on customer behaviors, resulting in a personalized and targeted customer experience. Crafted compelling and brand-aligned email copy that resonated with sneaker enthusiasts, fostering brand loyalty and driving desired actions. Tracked and analyzed key email metrics, such as open rates, click-through rates, conversion rates, and unsubscribes, providing actionable insights to refine future campaigns.

Baseball Nation Inc
Tournament Director
Feb 2015 - Jan 2020

3+ years of managing concession and field maintenance to several locations, including but not limited to staffing, POS reconciliation. Inventory management to ensure stability in production. Oversight of food and daily sales within the concession stand.

Mesquite Baseball
Customer Servicer/Concession Manager
Mar 2012 - Jan 2015

3+ years of providing superior customer service and train new workers. Maintain the premises to always meet health code standards. Fast paced decision making during 7 inning games for all age groups. Generate sales reports from the POS registers, apple pay, and cash boxes.


Texas A&M Commerce
Bachelor Of Business Management
Jan 2024 - Feb 2022

Completed a comprehensive Bachelor of Business Management program, acquiring a solid foundation in key business principles, management strategies, and decision-making frameworks. Engaged in coursework that covered diverse areas such as marketing, finance, human resources, and strategic management, providing a well-rounded understanding of business operations. Actively participated in extracurricular activities and networking events, fostering the development of leadership skills and the ability to work collaboratively within a team.

High School Diploma
Aug 2015 - May 2018

Excelled academically while balancing participation in various extracurricular activities, demonstrating a commitment to both academic excellence and well-rounded personal development. Developed foundational skills in communication, critical thinking, and problem-solving, laying the groundwork for success in higher education and the professional world.

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