Tameka Island     Objective

To obtain a position that will allow me to utilize my current skills to excel within my career. Contact Info

(469) 616-7900

tisland727@outlook.com

Arlington, TX       EXPERIENCE

Trainer, Sovereign Pharmaceuticals

October 2023-Present

·         Developed and implemented trainings for a variety of clients

·         Implemented strategies to improve trainee engagement and identified areas of improvement

·         Designed and delivered curriculum for instructor led, virtual, and blended training programs

 

Compliance Analyst, BMS Group

Aug 2022-Sept 2023

·         Ensuring compliance on local, state, and government regulations

·         Developing risk management strategies

·         Filing compliance reports with regulatory agencies as needed

 

Senior quality analyst Google Operations Center

Aug 2020-Sept 2022

·         Implementing processes and procedures across multiple lines of business

·         Ensuring that all agents are following the local, state, and federal guidelines

·         Executed internal reviews of all departments

 

Corporate Trainer, Maximus

Jan 2019-July 2020

·         Trained all mew hires across the organization

·         Developed and instructed various types of training

·         Identified areas of improvement to improve the training program

 

business data analyst, Safety-Kleen

Jul 2017-Feb 2019

·         Created dashboards to provide trending analysis and key statistics

·         Analyzed data and created report for upper management and stakeholders

·         Developed, reviewed, and/or implemented quality and compliance procedures

 

Quality data analyst, Safety-Kleen

Jun 2015-June 2017

·         Conducted root cause analysis for trending factors

·         Audited calls for accuracy and compliance

·         Recommended updates for Quality and Compliance policies in all departments

 

        EDUCATION

BS in General studies

Southeastern Louisiana University

  SKILLS

·       Data analysis

·       Project management

·       Training

·       Quality Assurance    

 

Last Resume Update March 6, 2024
Address Grand Prairie, Texas
E-mail Locked
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