Amazon Process Assistant L3

 Process Assistant who mentor/guide the associates towards ensuring meeting the customer expectation by following  standard work practice keeping safety & quality in mind.

  • Daily management of shift
  • Administrative management of associates
  • Job allocation to associates
  • Monitoring and mentoring of associates on productivity, quality, and safety
  • Monitor status of counts and problem solve queues
  • Responsible for shift quality and associated action plans
  • Preparing and implementing training and development plans for associates
  • Stand-in for Area Manager



    • Proficient in Microsoft Office and Excel
    • Native language Montenegrin, fluent in Croatian and English
    • Communication skills
    • Leadership, teamwork
    • Problem solving abilities.
    • Critical Thinking and active listening
    • Attention to details.
    • Time management



Last Resume Update March 10, 2024
Address Katy, TX
E-mail Locked
Phone Number Locked


ExiQ Consultancy
Office Administrator
Aug 2009 - Jun 2015

Prepare routine correspondence, office forms and/or other business-related documents; Perform office supply inventory and replenishment services; Arrange meetings and conferences; maintains calendars and makes travel reservations.

• Ensuring the smooth and efficient running of office space.
• Ordering all supplies needed to operate the office.
• Conducting research, assembling, and analyzing data for major purchases, new customers, office support items, etc.
• Managing and maintaining travel arrangements for all staff as well as staff from other office locations as requested.
• Arranging and/or assisting with coordinating meetings and events.
• Handling receptionist duties (answering and managing incoming calls, receiving, screening and interacting with visitors, etc.).
• Looking for ways to improve the bottom line by applying cost cutting measures when and where necessary, and by managing relationships, new and established.
• Supervising and training administrative staff.
• Ensuring that hours are being reported to correct job codes for all charges on customer projects.
• Providing front and back-office support to project leaders.
• Preparing access to data for all new hires - supplies, IT emails name set-up, and business card, expense fulfillment process and documentation.
• Invoicing approval/liaison for Accounting Payables and Receivables
• Contacting vendors/Customer regarding issues that arise concerning invoicing discrepancies.


Michigan College of Beauty
Jan 2005 - Nov 2007

Develop direct and indirect client following specializing in color mixing of all stage application. Apply specialized techniques to create styles for all ages and genders, and hair conditions. Score 96 %. Licensed, November 2007

• Chemistry: Perms, relaxer’s, temporary, semi-permanent, demi-permanent, permanent colors, stage application
• Clients: Built a strong client base, received many referrals
• Sales: Sold hair care products with knowledge and understanding of its application and benefits
• Clerical: filing, scheduling appointments, excellent time management and reducing cycle-time
• Styling: Up-do, pivot point

University of Electrical Engeenering
Electrical Engineering
Aug 1988 - Jul 1992

• The program includes valuable industrial systems, engineering mechanics, pulse, and logic circuits, testing of electrical motors, machinery controls, and wiring.
• Worked in Hydroelectric Power Plant “Perucica”, Montenegro as intern during my studying.

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