Work Experience:

TSYS/Global Payments - McDonough,Ga. 2018 - 2023

Supervisor:Various

Customer Service Representative Call Center

Assisted card holders with issues related to their accounts.

Dollar General Market – Jackson, GA – August, 2006 through present.

Supervisors: various.  Phone: 770-554-0509

• Working as a cashier and also have heavy stock experience, as well as experience in setting up and arranging floor displays.

Ryder Transportation Center – Alpharetta, GA - November, 2000 to May, 2002

Supervisor:  Mr. David Muse - Phone: 1-800-793-3754

• Worked as an auditor in the Compliance Division.
• Served as coordinator of state auditing procedures, which included editing all paperwork filed by truck drivers across the state of Wisconsin to ensure compliance with Federal regulations.

Gold Creek Golf Course – Dawsonville, GA - May, 2000 to September, 2000

Supervisors: various.  Phone: 706-265-1950

• Served as manager of refreshments, which included supervising employees and coordinating/implementing proper inventory procedures.

Kroger – Dawsonville, GA - October, 1999 to May, 2000

Supervisors: various.  Phone: 706-216-5508

• Served as a Customer Service Representative, which included providing optimal service to all customers in a variety of capacities: demonstrating friendly and knowledgeable floor service; fielding customer inquiries; handling purchases/orders.

Professional/Office Skills:    Moderately proficient in Microsoft Word