AP/AR Specialist

Erica Bennett

Glenn Heights, TX 75154 * (469)853-8937 * erica_bennett@ymail.com


(AS) Associate of Arts in Business Administration

CRT. Business Administration


Yardi, AMI, and Capitol One Deposit

EPP and AS400

Data entry and basic office software use of Microsoft Word, Excel, and Outlook

Clarify, Go Service Pro, and Air Serv-Air Valet

Typing speed – 65 WPM, Numerical 10-Key


AP/AR Specialist | Dallas Housing Authority - Dallas, TX | 03/22 - Present

Capital One Lockbox processing AR daily deposits via remote

Daily accounts payable/invoicing, accounts receivable

Conduct regular audits of financial data to identify and correct discrepancies.

Assist in the preparation of financial forecasts and budgets.

Review and manage year-end close process

Evaluate intake documents thoroughly and enter information into a computer-based tenant software (Yardi) with little to no errors

Manages and maintains the A/P & Vendor Management mailbox daily, forwarding invoices/payment inquiries to the correct processor throughout the day.

Manage time efficiently by establishing priorities in accordance to the importance of processing the weekly transactions

Maintain effective work relationships with peers; follow appropriate communication channels through organizational structure

Performs administrative tasks, such as filing, data entry, processing the mail, and scanning documents

Answer inbound and outbound telephone calls to assist with financial and personal information for public assistance program

Perform other duties, as assigned

Tax Account Representative | PennyMac - Ft Worth, TX | 09/21 - 03/22 (Remote)

Assisted tax department with daily escrow task

Routinely performs AP duties within Mortgage Tax Operations

Supplies excellent customer service with the Tax office following through on all questions or requests

Notating customer accounts to answer concerns and research property taxes and homestead exemption

Manage and reconcile mortgage-related accounts, ensuring accuracy and compliance with industry standards.

Using Excel for Data Entry of the accounts worked

Analytical thinking, problem-solving, and decision-making.

Research accounts receivable for property taxes paid

Collaborate with other departments to gather relevant financial information and ensure the accuracy of recorded transactions.

Complete classes as assigned by Supervisor / Manager specific to increasing mortgage knowledge and MS Office skills

Follow written and oral directions and instructions

Senior Accounts Receivable Rep| GM Financial – Arlington, TX | 05/2016-06/2021

Assistant Lead - managing employees with mail distribution for the day, working daily numbers using Excel, and calculating the end-of-the-day numbers using Excel for final reports to be distributed by email to management.

Process AR Lease and Loan accounts and incoming payments in compliance with financial policies and procedures

Auction Proceeds, Customer First Payments, Customer Payoff and End of Lease Payments, Customer Scheduled Payments, Recovery Payments, Third-Party Payoff, Insurance Payments, and Garnishment Payments

Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables’ data

Adapt to changes in a positive manner, giving constructive feedback; work as an effective team member, collaborating with other disciplines in the provision of care

Reconcile the accounts receivable ledger to ensure that all payments are accounted for and correctly posted

Generate financial statements and reports detailing AR and AP status

Using AS400 for the digital form of auto indexing to receive documents


Ability to multitask and manage multiple parallel projects with strong time management skills

. Works with a sense of duty – values strong attention to detail

Ability to communicate effectively both verbally and in writing

Able to exercise good telephone and email etiquette.

Willing to work in a challenging environment.

Works with a sense of urgency as these documents are often time-sensitive

Ability to take instructions, work independently, and adapt well to change.

Last Resume Update March 6, 2024
Address Glenn Heights, TX
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