Parts and inventory specialist


12/2007 to Current
Process Update Procedures Special Orders
Direct Sales
Consultative Sales Approach Technical Diagrams
Parts Professional
Sierra Toyota – Sierra Vista, AZ
Critical Thinking
Professional Relationships
Credit Card Transaction Processing Inventory Control Processes
Back Stock Organization
Sierra Vista, AZ 85635
(772) 812-1386 -
Meticulously organized Parts Salesman with comprehensive knowledge of thousands automotive parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity.
Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
Assisted customers with diagnosing problems for automotive repairs and purchasing necessary replacement parts.
Processed and reshelved return orders, checking for discrepancies. Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
Read and interpreted diagrams and technical manuals to quickly locate correct parts.
Placed new parts orders for customers and to replenish stock.
Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
Worked with wholesale shops, dealer technicians and independent mechanics to properly stock and sell necessary parts.
Maintained clean and neat parts counter and sales floor.

Trained and mentored junior employees on regulations, best practices and performance strategies.
Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Stocked and managed stock of parts.
Gainesville Job Corps. - Gainesville, FL

Last Resume Update July 5, 2024
Address Sierra Vista, AZ
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